Simple and Quick Withdrawal Process

Playing and withdrawing your winnings from Atas Casino is easy and seamless. You do not have to put in unnecessary effort or go through hassles to withdraw your wins. Your payout request is processed instantly at our casino.

Your wins will be reflected under the player’s dashboard as CASH and CHIPS. You must add your bank account to withdraw your winning amount. The withdrawal amount is processed and will be reflected in your account after 3-5 business days.

Atas Casino only allows authorized and regulatory bank accounts. Get your identity verified before getting the withdrawal. We use different identity tools for our players. There is no upper limit for withdrawals.

However, players must fulfill the wagering requirements for live casino games, slots, sports betting, fishing games, lottery games, etc. You must cash out your wins within 30 days.

If there is an unused bonus balance, we will remove it when you withdraw.

How do You Initiate a Withdrawal at Atas Casino?

Follow these simple and easy steps to make the withdrawal of your winnings.

Sign in on Atas Casino using your username and password.
Go to the player’s dashboard and check the ‘withdraw’ section.
The wallet details will contain information about CASH and CHIPS. It will be in MYR.
Add your authorized bank account. The account must be in your name.
Verify your identity, and cash out your wins. Click on the ‘withdraw’ button.
Players can get an amount in other currencies using the currency exchange.

Note: Do not use accounts other than yours. If we find any suspicious activity, we can forfeit all your wins. Our processing time is instant, but your account may reflect the withdrawal according to banking rules.

If your withdrawal is rejected due to incomplete or missing information, the funds will be returned to your player’s account. You must provide the necessary details to submit a new withdrawal request within the stipulated time.

Help and Support

We have a dedicated section dedicated to resolving our players’ queries regarding withdrawals. You can reach out to our customer support via the live chat support system 24*7 and get your queries resolved.

Atas Casino is the fastest Malaysian casino, offering fast withdrawals with utmost security and trustworthiness. We will even help you if you want to cancel the withdrawal request anytime.

FAQs for withdrawing from Atas Casino

Can I cancel a withdrawal request?

Yes, you can cancel a withdrawal request as long as it has not been processed yet. To cancel a pending withdrawal, go to your account’s withdrawal section and select the transaction you wish to cancel.

Do I need to verify my identity before making a withdrawal?

Yes, for security reasons, Atas Casino requires all players to verify their identity before processing their first withdrawal.

What is the maximum amount I can withdraw at once?

Please refer to the withdrawal limits section on our website for specific details.

Are there any fees for withdrawing funds?

Atas Casino does not charge fees for withdrawals.

When I add an account to my withdrawal, it shows “request parameter is not legal”?

Here are 2 solutions to this issue:

1. You can try clearing your browser cache first, or uninstalling the current app and re-downloading it before trying to add the account again.

2. You can log in to your account via the web link and add your bank account again to request a withdrawal.

What should I do if I cannot select an account when I apply for a withdrawal?

Please follow the steps below to delete the unselectable bank account:

1. Click on “Me” ➡ “Bank Account Number”.

2. Click on “Delete”.

3. Click on “Add bank account”.

4. After entering complete information about the account, click “Next”.

Steps to complete CAPTCHA (OTP) .

🔽 Click “Send Captcha”

🔽 Get an OTP verification code from your SMS

🔽 Enter the correct OTP verification code to confirm the addition.

After “Success” is displayed, please reapply for cash withdrawal one more time.

Why do I often encounter acceptance problems at the Fast Track (Hong Leong Bank) that result in order failure?

Transactions may fail temporarily due to network or banking system problems. After submitting your order, please be patient and wait for some time, the order will be successful within 30 minutes.

What should I do if I enter the withdrawal amount and it shows “Failed”?

You can go to the “Bank Account” interface, delete your current bank account and add it again. After that, apply for your withdrawal order again.

Why do I get an “Inaccessible” page after clicking on the web version of the link?

You can try clearing your phone’s cache first, or use another browser to login. If you are still unable to log in to the web version, please contact customer service for assistance.